An email will be sent to the Administrators (see red box) and CC the Business Users (see orange box) whenever the Business User had Approved, Disapproved, or Abstained from the Resolution. 

If you face any issues, please reach out to our Customer Experience Team at or +65 69097100 and we will be happy to help. 


Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).