Enter your search term here...
New support ticket
Check ticket status
+65 6909 7100
Frequently Asked Questions
What is Board.Vision?
What are Board.Vision Supported Devices and Browser?
Who are the Board.Vision Main Users?
How do I Start a Free Trial of Board.Vision?
What Integrations does Board.Vision Offer?
See all 10 articles
Get to Know More about Board.Vision
How do I Know My Board.Vision Account Has Been Created ?
Can I Change My Email Address Once My Account is Activated ?
Can I Use One Email Account for Multiple Companies?
Can I Receive My OTP if I Am Overseas ?
What Happens if I Do Not Receive OTP Via SMS ?
See all 11 articles
Installing the Board.Vision App on your Mobile Device
Step 1 - Ensure that Your Device is Updated to The Latest Version
Step 2 - Enable Automatic App Updates
Step 4 - Install Board.Vision App
Step 5 (Optional) - Install Authy App
Activating your Board.Vision Account
Activating your Board.Vision Account - For Mobile Device Users (Normal Users)
Activating your Board.Vision Account - For Mobile Device Users (Single-Sign On Users)
Activating your Board.Vision Account - For Desktop / Laptop Users (Normal Users)
Activating your Board.Vision Account - For Desktop / Laptop Users (Single-Sign On Users)
Known Issues and Error Messages
All Users : Why am I Not Receiving Emails from Board.Vision?
All Users: Why I Did Not Receive OTP on My First Log In to Board.Vision?
All Users: My User Name and My Password are Blocked. What Should I Do?
All Users: Why am I Unable to View the Document? Screen Shows 'Loading'.
All Users: Why am I Getting this Error Message 'Looks like an Error. 404 Error' while Accessing the Document?
See all 27 articles
How many login attempts before the account is being locked out?
Who can unblock if the account is being locked out?
Does Board.Vision receives an email notification when a User's account failed to verify the 2FA Authentication upon login?
Does Board.Vision allows Users to login via mobiles devices and web portal concurrently?
What is the operating system required to access Board.Vision web portal?
See all 16 articles
Help Desk Software