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Frequently Asked Questions
What is Board.Vision?
What are Board.Vision Supported Devices and Browser?
Who are the Board.Vision Main Users?
How do I Start a Free Trial of Board.Vision?
What Integrations does Board.Vision Offer?
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Get to Know More about Board.Vision
How do I Know my Board.Vision Account has Been Created?
Can I Change my Email Address Once my Account is Activated ?
How to Clear Cache on iPad/iPhone/Android/Web Browsers?
Can I Use One Email Account for Multiple Companies?
Why OTP is Required for First Time Log In to Board.Vision Account ?
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Installing the Board.Vision App on your Mobile Device
Step 1 - Ensure that your Device is Updated to the Latest Version
Step 2 - Enable Automatic App Updates
Step 4 - Install Board.Vision App
Step 5 (Optional) - Install Authy App
Activating your Board.Vision Account
Activating your Board.Vision Account - For Mobile Device Users (Normal Users)
Activating your Board.Vision Account - For Mobile Device Users (Single-Sign On Users)
Activating your Board.Vision Account - For Desktop / Laptop Users (Normal Users)
Activating your Board.Vision Account - For Desktop / Laptop Users (Single-Sign On Users)
Known Issues and Error Messages
All Users : Why am I Not Receiving Emails from Board.Vision?
All Users: Why I did not Receive SMS OTP on my First Log In to Board.Vision?
All Users: My User Name and my Password are Blocked. What should I do?
All Users: Why am I Unable to View the Document? Screen Shows 'Loading'.
All Users: Why am I Getting This Error Message 'Looks like an Error. 404 Error' while Accessing the Document?
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How Many Login Attempts before the Account is Being Locked out?
Who can Unblock if the Account is Being Locked out?
Does Board.Vision Receives an Email Notification When a User's Account failed to verify the 2FA Authentication upon Login?
Does Board.Vision Allows Users to Login via Mobiles Devices and Web Portal Concurrently?
What are Operating Systems Required to Access Board.Vision?
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