This new feature allows you to delete and restore archived documents.


Important Note: Before you delete the document, you need to download at least one copy to your PC as a backup.


To delete and restore archived documents: 


1) Click on Documents (see red box).

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2) Click on the Archived Item, you want to view (see red box).

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3) Click the download icon (see red box) to download your document.

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4) Tick to select the archived item (see red box) and click on the bin icon (see orange box) to delete it.

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 5) Click on the “Yes, Delete” button and the document will be move to the recycle bin.

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6) You will be able to see a “Success! The event is successfully purged” message if the document is successfully moved to Recycle Bin.

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7) To view the deleted items, click on the Recycle Bin (see red box). 

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8) You are able to view your document in Recycle Bin.


Important Note: The items will be automatically deleted after 90 days.

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9) To restore the deleted item, tick on the selected item (see red box) and click on the restore icon (see orange box).

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10) To restore the deleted item back to the archive folder. Click on the “Yes, Restore” button.

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 11) To delete the item permanently, tick on the selected document (see red box) and click on the bin icon (see orange box).

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12) Click the "Yes, Delete" button to delete the document permanently.


Important Note: After you deleted the document, it cannot be reverted.

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If you face any issues, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help.  


Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).