How to Resend an Invitation Email for Account Activation to a User

This guide shows you how to resend an invitation email to a user for account activation in Board.Vision. 

Before you start

Please ensure you are using one of the supported browsers:

• Google Chrome (v65 and above)

• Microsoft Edge (v87 and above)

Steps:

1) Log in to Board.Vision using your registered email address and password. 

2) Click on the User Name with the Invitation Sent or Invitation Expired status.

3) Click on the Resend Invite.

4) On the Resend Invite pop-up window, type in your message within the Additional Message to Recipient (In Email) box if required. Then, click on the Confirm button. 

5) The user's status will be updated to Invitation Sent.

Important Note: The account activation link will expire after 10 days. Administrators can resend the invitation from the user’s profile if needed.

If you face any issues in completing the steps shown in this tutorial, please reach out to our Board.Vision Customer Success Team at support@board.vision or +65 6909 7100 and we will be happy to help.

Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).