Board.Vision has added a new security feature that allows Business Users using iPhone, to act on an approval without the need of a one-time password (OTP), by using Face / Touch ID. This feature will soon be made available on iPad and Android devices as well.

To enable this security feature, the following conditions must be met:

  • Business Users must use iPhone models that support Face / Touch ID. 
  • Business Users must have set up Face / Touch ID on the iPhone being used.
  • Business Users must allow Board.Vision App to use Face / Touch ID.
  • Administrators must disable the "Require OTP" under the Approvals (Voting Types).

To find out more on how to use Face / Touch ID to act on approvals, click here 

If you face any issues, please reach out to our Customer Experience Team at or +65 69097100 and we will be happy to help.  

Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).