How to Deactivate a User

Modified on Tue, 10 Feb at 2:42 PM

This guide shows you how to deactivate a user in Board.Vision


Before you start

Please ensure you are using one of the supported browsers:

  • Google Chrome (v65 and above)

  • Microsoft Edge (v87 and above)


Steps:


1) Log in to Board.Vision using your registered email address and password. 


2) Click on the User's Name.


3) Click on the Deactivate button. 


4) On the Deactivate User pop-up window, enter the Reason and click on Confirm. 


Note: The effective date is automatically set to the current deactivation date. 


Important Note: You can only deactivate users with an Active, Invitation Sent and Invitation Expired Status.

  

If you face any issues in completing the steps shown in this tutorial, please reach out to our Board.Vision Customer Success Team at support@board.vision or +65 6909 7100 and we will be happy to help.


Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).

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