Previously, once a Business User had submitted his/her response without providing a signature for an Approval, the system would capture his/her response and the phrase “No Specific Signature Provided" was displayed. Now, the system will display the Business User’s Name.

 

Below is a comparison of the previous and current designs for your reference.

 

Business User’s view:

 

1) On iPad

Previous Design

Once the Business User has submitted his/her response without providing a signature, the system captures his/her action at the bottom of the Approval document along with the date of action taken, remarks (if any) and a phrase  “No Specific Signature Provided".
Current Design

Once the Business User submits his/her response without a signature, the system will capture his/her action at the bottom of the Approval document along with the date of action taken, remarks (if any), and his/her name.


2) On iPhone/Android


Previous Design

 

Once the Business User has submitted his/her response without providing a signature, the system captures his/her action under the Approval’s View Details section, along with the date of action taken and a phrase “No Specific Signature Provided".
Current Design

Once the Business User submits his/her response without a signature, the system will capture his/her action under the Approval’s View Details section, along with the date of action taken and his/her name.


3) On desktop/laptop


Previous Design

 

Once the Business User has submitted his/her response without providing a signature, the system captures his/her action at the bottom of the Approval document along with the date and time action taken, remarks (if any) and a phrase “No Specific Signature Provided".
Current Design
 

Once the Business User submits his/her response without a signature, the system will capture his/her action at the bottom of the Approval document along with the date and time of action taken, remarks (if any), and his/her name.
 


The Administrator's view:


1) On desktop/laptop


Previous Design

 

Once the Business User has submitted his/her response without providing a signature, the system captures his/her action at the Approval’s Individual Responses section and phrase “No Specific Signature Provided" was shown under the Signature column.
Current Design
 

Once the Business User submits his/her response without a signature, the system will capture his/her action under the Approval's Individual Responses section and the Business User's name will be shown under the Signature column.
 

 


If you face any issues, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help. 

 

Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).