Previously, once a Business User had submitted his/her response without providing a signature for an Approval, the system would capture his/her response and the phrase “No Specific Signature Provided" was displayed. Now, the system will display the Business User’s Name.
Below is a comparison of the previous and current designs for your reference.
Business User’s view:
1) On iPad
Previous Design Once the Business User has submitted his/her response without providing a signature, the system captures his/her action at the bottom of the Approval document along with the date of action taken, remarks (if any) and a phrase “No Specific Signature Provided". | |
Current Design Once the Business User submits his/her response without a signature, the system will capture his/her action at the bottom of the Approval document along with the date of action taken, remarks (if any), and his/her name. |
2) On iPhone/Android
Previous Design Once the Business User has submitted his/her response without providing a signature, the system captures his/her action under the Approval’s View Details section, along with the date of action taken and a phrase “No Specific Signature Provided". | |
Current Design Once the Business User submits his/her response without a signature, the system will capture his/her action under the Approval’s View Details section, along with the date of action taken and his/her name. |
3) On desktop/laptop
Previous Design Once the Business User has submitted his/her response without providing a signature, the system captures his/her action at the bottom of the Approval document along with the date and time action taken, remarks (if any) and a phrase “No Specific Signature Provided". | |
Current Design Once the Business User submits his/her response without a signature, the system will capture his/her action at the bottom of the Approval document along with the date and time of action taken, remarks (if any), and his/her name. |
The Administrator's view:
1) On desktop/laptop
Previous Design Once the Business User has submitted his/her response without providing a signature, the system captures his/her action at the Approval’s Individual Responses section and a phrase “No Specific Signature Provided" was shown under the Signature column. | |
Current Design Once the Business User submits his/her response without a signature, the system will capture his/her action under the Approval's Individual Responses section and the Business User's name will be shown under the Signature column. |
If you face any issues, please reach out to our Customer Experience Team at support@board.vision or +65 69097100 and we will be happy to help.