We have improved the automatic reminder feature for Participants and Executive Assistants under the Approval and Schedule Settings on the Global Settings page.
Below is a comparison of the previous and current designs for your reference.
Previous Design - Under the “Approval Settings” and “Schedule Settings” sections, Administrators could only configure up to three scheduled reminders to be sent before the deadline to Participants and/or their Executive Assistants who have not responded to the Approvals or Schedules. |  |
Current Design - We have added a Recurring Reminder option that allows Administrators to set up automated notifications at specified intervals (daily, weekly, or monthly) until Participants and/or their Executive Assistants respond to the Approvals or Schedules. However, reminders will only be sent to Participants and/or their Executive Assistants who have not yet responded, ensuring timely follow-ups and improved response rates. |  |
To find out more on how to set recurring reminders for Approvals, please check here.
To find out more on how to set recurring reminders for Schedules, please check here.
If you face any issues, please reach out to our Board.Vision Customer Success Team at support@board.vision or +65 6909 7100 and we will be happy to help.
Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).