Why I See this Message, 'Need to use Acrobat' while Accessing the Document? : Board.Vision

All Users: Why am I Getting This Error Message 'Need to use Acrobat' while Accessing the Document? Print

Modified on: Sat, 3 Aug, 2024 at 4:56 PM

If you had encountered an error message 'Need to use Acrobat' while accessing the document, it is because the System failed to load the document in PDF Portfolio format.

To resolve this issue, you will need to contact your administrator to change the document format.

If you face any issues, please reach out to our Board.Vision Customer Success Team at support@board.vision or +65 6909 7100 and we will be happy to help.

Our hotline operating hours are from Mondays to Fridays 9:00 AM to 6:00 PM SGT (excluding public holidays).

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All Users: Why am I Getting This Error Message 'Need to use Acrobat' while Accessing the Document? Print

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